Francis & Associates logo

Privacy Policy

Our Privacy Policy

Last updated: September 14, 2023

Introduction

Welcome to the privacy policy of Francis & Associates. At Francis & Associates, we value your privacy and strive to protect your personal information. This policy outlines how we collect, use, store, and disclose your information, ensuring our services remain transparent and trustworthy.

Information We Collect

We may collect various types of information, including:
  • Personal identification information (Name, email address, phone number, etc.).
  • Technical data (IP address, browser type and version, time zone setting, etc.).
  • Transactional data regarding services you’ve availed from us.

How We Use Your Information

Your information is used for various purposes, including:
  • To provide and maintain our services.
  • To notify you about changes to our services or policies.
  • To provide customer support.
  • To monitor and analyze the usage of our website.
  • To detect and prevent fraudulent activity.

Data Security

Your data’s security is paramount. We implement rigorous technological and organizational measures to ensure your data is secure from unauthorized access, alteration, or disclosure.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

Third-Party Disclosure

Francis & Associates does not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

Cookies

We use cookies and similar tracking technologies to monitor and analyze web traffic. You can instruct your browser to refuse cookies or notify you when a cookie is sent. However, refusing cookies may cause some portions of our service to not function properly.

Your Rights

You have rights concerning your personal data:
  • Request access to your personal data.
  • Request correction of any incorrect data we hold about you.
  • Request deletion of your personal data.
  • Object to the processing of your data.
  • Request restriction of processing your data.
  • Request the transfer of your data to you or a third party.

Changes to This Policy

We may update our privacy policy periodically. Any changes will be posted on this page, and the “Last Updated” date at the top of this policy will be revised. We advise reviewing our privacy policy regularly to stay informed about how we protect your data.

Contact Us

For any questions or concerns regarding this privacy policy, please contact us through our contact page or at the email info@francisandassociates.com.au.
Thank you for trusting Francis & Associates with your information. We remain committed to safeguarding your privacy and ensuring our services uphold the highest standards.